Privacy Policy

Effective: 08/25/2025

The Refinery is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Statement explains how we collect, use, disclose, and safeguard your information in accordance with New Zealand's Privacy Act 1993.

1. Information We Collect
We may collect the following personal information:

• Name, contact details (phone number, email address)
• Date of birth and gender
• Medical history relevant to cosmetic tattoo procedures
• Images or photographs related to treatments
• Payment details

2. How We Use Your Information
We use your information to:

• Book and manage appointments
• Provide cosmetic tattoo services
• Communicate with you regarding your treatments
• Improve our services and customer experience
• Comply with legal obligations

3. Disclosure of Your Information
We do not sell or rent your personal information. Your data may be disclosed to:

• Our licensed practitioners and staff
• Service providers involved in payment processing or IT support
• Authorities if required by law

4. Security of Your Information
We implement security measures to protect your personal data from unauthorised access, alteration, or disclosure.

5. Your Rights
You have the right to:

• Access and request correction of your personal information
• Withdraw consent for us to use your data
• Lodge a complaint with the Privacy Commissioner if you believe your privacy has been compromised

6. Cookies and Website Analytics
Our website uses cookies and analytics tools to improve user experience. You can disable cookies through your browser settings.

7. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Changes will be posted on this page with the updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Statement or your personal information, please contact us at:

The Refinery
Website: refinerynz.com
Email: refinery.akl@gmail.com
Phone: +64 210 242 2607